I am glad to be part of the panel discussion organised by AWS. It was a great learning experience and a great opportunity to connect and hear from other leaders who are using technology to solve user problems. Also it was a great surprise to meet my ex - RBS colleagues as Panel moderator from AWS ,Vikas Bajaj. Reference - https://awsstartupcxomixerpune.splashthat.com I am putting down some of the key points that we discussed both on and off the stage. Obsession with Customer Key is to Know Your Customer and help them by solving their problem by the use of Technology , don't go other way around that develop best Technology solution w/o understanding your customer. Customer should be centre of everything we do. Fail Fast Learn Fast It is important to focus and spend time and energy on innovation . Innovation is key to success, however its important to do it on more measured and controlled fashions. Accept failure and move on if the experiment not working.